Reliable Electric and Heating & Air

The only thing “reliable” about this company is their inconsistency. I had the displeasure of using this company through a contract basis and they couldn’t have done a worse job. Actually, they could have, if they ever showed up. Had an appointment for Friday and they wouldn’t come because it was 3:30 and too close to the weekend, but guaranteed they’d be here before 12:00 noon on Monday. They never showed up, and when I called hours later to their office I was told, “I don’t know where the technician is but I can tell you he won’t be coming today.” I mentioned that we had an appointment before noon, why won’t he be coming at all now, and I received the wonderful answer of “I know you had the appointment, but they won’t be coming today.” Wonderful. I called the company who hired Reliable and told them to find me someone knew, only THEN to be contacted by the technician who acted surprised I was upset that he missed two appointments! Avoid this company if you actually need work done. If

I just had more electrical problems. I call reliable no help at all. I have used. Them for 10yrs up till now. I have Pruett elec over my house now. Everything reliable did was 100% wrong. The main breaker they changed was never hooked up correctly. This could have caused my house to burn down. To much to list. DO NOT USE THIS GROUP OF GUYS.

After a recent home inspection, it was noted one of my breakers was not compatible with others in the fuse box. I called Reliable Electric and they sent someone out after two different schedule changes due to double booking. After the initial assessment, the technician did not have the equipment and needed to go back to the shop and return at 1230. I called him at 230 as he didn't show at 1230. He said he would come the following day when I called him back. I then received a call from the office - they said he couldn't come out until 4 days later. Additionally, to swap out a breaker, they were charging me $70 for the breaker and $127 for labor (this is a 10 minute process). I had enough of all the schedule changes and decided to pursue another company. I'm glad I did - the new company was shocked they were charging that much, they came the following day, swapped it out and charged $75. Such a shame.