Dawson-Dawson Heating & Cooling, LLC

I just had my HVAC unit replaced by Dawson & Dawson today. They showed up on time and were very friendly. They installed the new unit and replaced my return ducts to include shoveling a foot of water out of the old one after another company “cleaned it”. Brett came into my house, replaced the old thermostat with a new digital one and took the time to explain its features and how to make changes. They fired the new system up and stayed around to make sure everything was working like it should. I would definitely recommend this company for any HVAC repairs and services. They are veteran friendly and had the best prices around.

Our system was improperly installed. One of the tubes fell off twice causing half our home to fail to cool or heat properly and costing us hundreds in electricity bills. It took a call to a better company and better technician to find out that tube had never been screwed in and was only barely and hastily taped on each time. This company cuts corners. Do yourself a favor and deal with someone else. I would give 0 stars if possible.

Oh man where to start…first of all I experienced a 4 month nightmare with Ferrellgas for a tank for my fireplace logs. They completely screwed the pooch. Anyway I called the home builder to find out who installed the logs and they gave me Dawson & Dawson number. I phoned on Wednesday morning and Wendy set me up for the next day. Thomas came right on time and got me all hooked up. Thomas was professional, knowledgeable and super friendly. I can’t say enough about them,I had all but given up hope of having the fireplace for Christmas. I completely understand why you have a 4 star rating. I’m a customer from now on. Thank You Wendy and Thomas and Dawson & Dawson for hiring great people!