Kimbro Air

Cody was very professional and very knowledgeable about his work ???? He was very polite and well manner. I feel that he is a great asset to your company/ organization. Service: Ductless heating & A/C services

I have used several HVAC companies over the years. I liked Kimbro the best, so I have continued to use only them. Their prices are good and their employees have always been fair and informative. Services: HVAC system maintenance, Install AC, A/C system maintenance

Called Kimbro for a simple install of a thermostat that my wife had bought.I was told on the phone it would cost 189.00. The technician came out and did a quality job of installing it. Took less than 15 mins. Then I received the invoice for 300.00. I called and asked why the price had changed from the one I was quoted, I was told they have to charge for a “diagnostic fee” every time they are sent out on a call, which made it 300. When I argued with Bobbi on the phone regarding not being quoted for the diagnostic fee. She basically told me too bad, when I asked to speak with the manager or owner, I was told the owner never comes into the office ever. 300 for a single thermostat install is absolutely ridiculous, and their claim of 100% satisfaction guarantee is non existent. Services: Thermostat installation, Installation