HEP is on the way

They're uninsured, will destroy your home and block your number. Special place in eternal damnation for this company. They led me to attempt suicide due to them totaling my home. Didn't even set up a place for the water to leave my home, they let it dump into my basement causing over $500,000 worth of damage. Get away from these low life criminals.

Our house only had one shutoff valve so when our shower broke we were completely without water. HEP was able to come after normal service hours and do an emergency fix so we could still have water in the toilets and sinks for the meantime, and we received prompt service to fix the shower. We had new shutoff valves installed and had the old pipes in the house replaced to avoid further problems. Billy Burns and Mike Osborne did a fantastic job, Billy was very professional and friendly and communicated with my husband throughout the entire process. HEP's prices are a little more expensive than some of the local companies but for the quick and quality service we received we are very pleased. Services: Plumbing pipe repair, Faucet repair, Outdoor plumbing system repair

Called HEP to come take a look at my AC unit that keeps freezing up. When the guy finally showed up he took a single look and told me there was no fixing, all had to be replaced. It is an older unit, but he wasn't even in my house a full minute, said everything is no good and needed to be replaced. Quoted me $10,600 to replace. I'm no pro but I'm also not stupid. This is a 1400sq.ft. manufactured home. No way it'd be over 8k to replace. He already had financing on the phone, and he said he already ran it all through the computer, so I asked what the interest rate would be.., its more than a quarter and that's with GOOD credit.???? I immediately said absolutely not, there's no way. *Also worth noting that he ran my credit without my approval, found out hours later from credit karma!* The tech, and the finance dude continued to try to push me into purchasing. Completely unprofessional and rude. Save time and money, call Central city heating and air!