Russell & Abbott Heating and Cooling

So impressed with Russell and Abbott! I was in the middle of negotiations for the purchase of a home, and noticed a concern with the HVAC system. When the home inspection confirmed a potential issue, I needed some expert advice on very short notice. I left a message and had a call back within the hour, they understood my dilemma and fit me in the next business day. Excellent service, fixed the problem same day, and saved me and the seller time to have it addressed. They earned my business going forward for my new home.

We used Russell and Abbott to get a repair quote for a small leak on our AC condenser unit. While the tech and everyone we dealt with was absolutely fantastic, the quote that we received was outrageous. We were quoted $2600- after the discount for purchasing their gold service plan. After some research we found that this should be more like and $500-$1000 repair. We ended up getting a second opinion and paid $800 for the repair. I totally understand that different companies have different overhead cost and different labor rates. But there should not be that huge of a difference for a simple repair. I definitely felt like we were quoted that in hopes that we would replace the unit being that it’s 8-9 years old. Service: HVAC system repair

The employee was prompt and they were able to send him fairly immediately. He was happy to explain the repair to me. I would call them again. Service: HVAC system repair