American Home Shield ProConnect

*BEWARE* Do not use this service. They sent in a pro who put holes in and scratched the custom cabinets in my kitchen. He failed to complete any portion of the job correctly, and charged me for a part I didn't need. Company still will not provide me a copy of the terms & conditions I signed when requesting the service. They told me to "file a police report" as the solution. Zero follow up from the company (not the pro, who is equally as bad). Rude customer service when trying to get the issue resolved. Sent in videos and pictures as evidence, even more frustrated by the lack of follow up from the company to help us find a solution. Would not recommend or trust a pro recommended by this company to a friend or an enemy. DO NO PAY PRO"S DIRECTLY. Services: Dishwasher repair, Stove & cooktop repair, Refrigerator repair

Do not use their services! It seems from the website like you can easily book an online appointment and your repair person will come out as you scheduled. But no, it is all a bait and switch. I wanted easy and convenient scheduling, but this was the opposite. I scheduled my first appointment and they didn’t show up. I called customer service, and it seems the company they contracted had a repairman who had something come up and stopped working early in the afternoon, but never bothered to let them know and was just a no show. So I rescheduled. The contracted repair company started leaving me messages about how they don’t work the hours my appointment was booked for and I needed to call them to reschedule. At that point I gave up and just found my own local repair company and scheduled directly. Service: Washing machine repair

If I could give a review of 0, I will. This company is awful. Do not waste your hard working money with them. I don't know about others companies, but if you need one I have to say I DON'Trecommend them at all. They take for ever to get things repair, and the process to get reimbursed the money for a replacement they make it difficult. It's a sketchy and untrustworthy company.