Automatic Air Conditioning, Heating & Plumbing

A coworker recommended Automatic when I knew I had at least 1 ruptured pipe after our big freeze in Dec. 2022. Here's how it went from start to finish: • I filled out their online "Get a Call Back" form and got a confirmation email. • Kim called, made sure she understood all the info, got me on the schedule for the next day, and let me know I'd get a text when they were on their way. They also sent an email confirming the app't. • 30 min into my 2-hr window, I got a text giving me the lead plumber's name and letting me know he was on his way. • When Dustin arrived, he greeted me by name, checked again to make sure he had all the info about the known issue, and gave me a rundown of how they'd proceed. • At each stage of the process, Dustin let me know what they'd found, what my options were, and what the approx cost would be for each. (He also showed me phone pics of what they were seeing so I didn't need to be a 3rd body in a space built for 1.) • When everything was taken care of, he

Kris and team did pretty good work. I used their service to replace the sewer line. Kris detected the problem quickly and gave me the estimate with multiple option. He also gave his recommendation to tell me what would be more beneficial in long run. They are highly professional and came on time as they promised. I am really happy with the work and will surely recommend them to my friends. Services: Sewer repair, Plumbing leak detection

Dustin and Nick were timely and professional! They quickly assessed the problem and got to work on it. Dustin took the time to explain everything in detail and even communicated with my Husband on Facetime. I'd never heard of this company before now but will refer them to others. Services: Plumbing pipe repair, Water heater repair