AC Pros Air Conditioning & Plumbing

Mark Franklin is *the coolest.* Disclosure: at time of writing I have not made a purchase of a system nor duct work from AC Pros. Regardless, AC Pros ‘Comfort Specialist’ Mark came out and answered 3 cubic tons of questions from me. I’m very thankful for his help and guidance, and answering me honestly about what was and was not feasible; it shows great credit of character to give an honest answer. I’ll Edit this review to include work and photos if I make the decision to proceed with work. Otherwise, get a quote from Mark; he’s informative and frankly just awesome

I had lost water pressure throughout my entire house. I had used AC Pros HVAC in the past so I called them to figure out what the problem was. They said that it was most likely my PRV. They said they could replace it for $1000+ dollars. Being a new home owner and unaware of how much something like this normally costs I told them to go ahead and replace the PRV. It didn't fix the problem so the tech said that it's probably the water softener and that he could replace it for $4000+ minus the cost of the PRV. When all was said and done I was out $1000+ and they disconnected the water softener. The following day my neighbor came by once I had gotten home from work and said that the work AC Pros HVAC had done caused his pipe connecting the water to his house to crack and then burst. He called a different plumbing company and they replaced his pipe and PRV for $300 which apparently is the NORMAL price for something like this. AC Pros HVAC ripped me off $700 and attempted to take an additiona

The nearly 24 year old furnace in our home started failing the night before winter storm Landon hit and temperatures were going to be below freezing for a few days. I called AC Pros on Thursday morning and they called me back within the promised time window and scheduled a tech to come out the same day and inspect. The technician Mark called me and let me know he could arrive early, arrived when he said he would, and walked me through the process as he was troubleshooting the system. In the end, I decided to replace the system given the cost of repairs and the age. AC Pros was able to get a new furnace/AC unit the very next day (Friday), and had it installed and operational that evening. I was extremely impressed with their professionalism and the speed in which they were able to get us setup with a replacement and warm again. Services: Install AC, Heating system installation