Dunman Electric

I would give zero stars if I could. Had appointment set 4 weeks ago. The never showed. Left work early at waiter at my house for 4 hours waiting during their “window of time”. Called them 3x during said window. Said they would be right there “next in line”. Called again, said they needed to reschedule for the next day. Sat at home waiting for 3 hours again the next day (Saturday) never showed again. Told me they needed to reschedule again for today. What do you know. Took off work early to make my 2-4 window appointment. Here I am again sitting at home waiting on them a 3rd time. Called there office 2x today. Even confirmed with them 2x earlier this week. Promised they would be here. Guess what!? Another no call no show. What kind of business expects to gain customer loyalty when you can’t keep your promises nor communicate worth a darn? NEXT. Just called RANGEL electrical services. They are showing up tomorrow. Only took one simple 2 minute phone call. I’m gladly giving them the $3-4

Dunman electric did a fantastic job. We got off to a rocky start with a slight miscommunication, but Becky took quick action and immediately made things right. The techs where both knowledgeable and professional. They even completed the job on a 40ft extension ladder (I rented) instead of insisting on a scissor lift. The amount I saved on not needing a scissor lift covered the entire bill from Dunman electric. I will use them again for my electrical needs. Refreshingly good customer service. Service: General repairs

Completely unprofessional. Hired them to install appropriate CAT cable to an upstairs office that would work with our Google Fiber mesh network and increase speeds to the hardwired room. First of all, technician arrived 3 hours LATE with no advance notice. Technician seemed clueless on how to solution my request. Ultimately, his recommended solution was to install a CAT6. It took him almost and hour to come up with the solution. Upon installation, we immediately saw a negative impacted to our network speeds. These guys did a shotty job. Lead technician had a poor attitude and honestly didn't seem educated enough for the job. On top of everything, Dunman marked up the CAT6 conduit ten times the retail price, charged me 4 hours labor x 2 technicians (1 was a trainee) for a job that should have taken <30mins. They charged me $642.20 just for LABOR!! THEN, Dunman Billed my credit card for $1055.50, without authorization, EVEN after I indicated to them (IN WRITING) that I did not