Elite Air Conditioning and Plumbing

Our Mitsubishi split air conditioner coil had a leak and Elite was able to work with Mitsubishi to get the coil covered under warranty. The cost was about 15% less than a competing company and they were able to do the work while I wasn't able to be home. The team was communicative throughout and we're back up and running! The only constructive feedback I'd share is a better ability to get information from the main office. I had wanted more information on how warranty coverage worked since I was under a tight timeline and the expense could be high, however I was told I had to wait until the tech came on site. I sent another email to the President of the company as they encouraged customers to do via a customer service email but never heard back. Ultimately the tech came on site and I got what I needed but thought it was strange I couldn't get more info ahead of time. Service: HVAC system repair

Elite was very responsive when our lower level AC system died. They came quickly to our home, provided us with all our options, were competitively priced (not the case for some of the other quotes we received) and got the new system installed quickly. Leonard the sales manager was excellent. Installers were great. And Gary who came the next day to ensure all was done properly was very helpful. I also appreciate that the office staff answered the phone every time and were very helpful! Thank you Elite. Services: Installation, Install thermostat

I couldn’t be happier with Elite. They installed two Mitsubishi Mini Splits for me a couple years ago and do an amazing job. I had a tech out today as we were having an issue with our drain line (not their fault obviously) and the tech recognized the issue and fixed it very quickly. He was clean, efficient and friendly. I highly recommend Elite! Services: Install AC, Ductless heating & A/C services, A/C system maintenance