Tri-County Heating and Air Conditioning

Pete and Nancy saved the day when they were dispatched to my home through my home warranty company. Prior to Pete's arrival, I had had several techs sent out from other companies without a resolution to my problems. This resulted in my A/C completely shutting down in the middle of August. If I hadn't requested a second opinion, I may never had resolve the situation to my satisfaction. Though it took several days to work through the approval for service with my warranty company, Nancy kept me up to date and assured me along the way. Pete came out promptly on Saturday morning and I was very thankful. He walked me through everything and made additional suggestions to maximize my existing A/C unit. I would highly recommend them to family and friends and plan on working with them for future maintenance and upgrades.

Ok so I'm always a bit skeptical when you have to hire someone to do a job you have no knowledge of what so ever. Because these days ethics in business are not what they used to be and so often people will try to smooth talk you but never really living up to their word. Let me tell you about Pete. Pete and his wife own this business, 2 person operation, she is the super friendly lady you speak with on the phone and he's the hard working heating and air Einstein. We had a very specific and difficult issue that had to be addressed immediately because of course are heater broke the two days it was about to freeze in Texas. First time we he wasn't able to figure out the issue but together with our gas company they traced it down and second time he took a shot at it he fixed it and basically took the liberty to repair the what turned out to be very bad install by a different company. Like I said first time he wasn't able to narrow down the specific issue. Although he even drove to get parts

This is not my first stellar review of Tri-County...they are beyond awesome. Last Spring we replaced an AC Condenser and were extremely satisfied. This week we noticed standing water around our unit for two days. Nancy offered to send out a tech the next day to check on the problem. As it turned out, the water was coming from our neighbors AC unit’s primary drain which was disconnected an draining onto our patio and ac pad. He (Logan) blew out the pvc pipe and reconnected to the exit pipe and ours and my neighbors problem solved. When was the last time your service provider fixed another person’s problem in order to serve you and at no charge? Pete, Nancy, and Tri-County are just the best!