Blizzard Air

Couldn’t fix my mini-split A/C, and they completely screwed me by not providing all relevant information to the warranty company. Recommend avoid!

They came out to look at our system. Diagnosed that the condenser was not working. Advised they would need to order part. They said “don’t call us about it, we’ll call you when it gets here.” After a couple of days, we decided to call because that advice seemed rude. We found out that they had messed up on the paperwork to the claim. So, we went without a/c for the first week because they don’t know how to submit paperwork to the home warranty company. It has been almost 5 weeks since the initial diagnosis and they have not called us once. Every time we call, it either goes straight to voicemail or it rings and then goes to voicemail. We have had to spend the night at a hotel several times because it was too hot to stay at our own home. We have not spoken to a live person in 4 weeks. We expect a courtesy call to at least give us an update on the status of our claim. Service: A/C system repair

Worst company ever. They were sent out through the home warranty. They kept patching problems one at a time to get the AC working but never truly fixed it while charging us for Freon. 5 service calls in less than 6 months. Every time they repaired one part but mentioned others needed to be replaced but never did. Once we finally called them out for putting band aids on the problem and asking for them to do a full ac diagnosis and repair or replace everything they cancelled the job on us and refused to do the work. They were also horrible to get a hold of. They never answer the phone. Never return calls or emails. Do not use this company ever! Service: A/C system repair