Caprock Heating & Air Conditioning

Our AC stopped cooling on a Friday evening. I wanted to support our local economy and hire a company in Cedar Park. While you can get a cheaper service fee, the extra $20 was worth it; starting from the phone call to make the appointment. First off, they answered! She was friendly and listened. She quoted me a time the tech should be out which was followed up by a text message of his expected arrival time. Derek was our tech and was on time and very friendly. He quickly identified the issue and explained everything to us and showed us pictures of what he found. He gave us options for the repair with an estimate for each option. He made the repair quickly and also went the extra mile. The overall price for the service fee and repairs was very reasonable. I will definitely be using Caprock again!

We used the guys because our home warranty used them. They've been out to our house 3 times charged me $700 for refrigerant and my A/c still doesn't work. They seem like nice people but I don't think they know how to work on A/c systems very well. We have been dealing with our busted ac since july it's now September 14th and the only reason it's any cooler in here is because the weather is changing. If you don't have to use these guys, don't, call a reputable company that knows what they are doing. So after reading my poor review Cap Rock. Called very angrily and told me they do not work for me, they work for American Home Shield and that they will not return to my address to fix my ac unless I took down my negative review. I told them I would remove the negative review if they would actually fix my ac. They then told me either I take down my bad review or I would have to speak to their lawyers. After dealing with a confrontational employee that's been inside my home threaten me with l

Danny and team have replaced two separate A/Cs for us. Both times, fantastic service. Danny has diagnosed on the many occasions that I have asked them out, they correctly diagnosed what had gone wrong for both heater, A/C, and thermostat related issues. The install crew is very professional, meticulous, clean, and courteous. And of course the units they installed are excellent and priced competitively and we were given choices. They do their own follow ups and have always responded immediately to all concerns. Highly recommend Caprock. .