Hooper Plumbing & Air Conditioning

Hammer from Hooper came to my house mid August and cleaned out a difficult to access drain between two sinks in my master bath. I paid $700+, but was happy my drains worked again. A month and a half later the drains backed up again. I called and confirmed multiple times that this was a warranty call and to send the same gentleman out Bc he was familiar with the drain he already worked. Hammer returned and charged be to clean those drain lines again telling me it’s “hard to warranty work Bc you can never tell if someone has a lot if hair and is going to clog the drain quickly.” I have called and my fiancée have called multiple times to discuss why I was charged and no one has returned a single phone call. I would advise against using this company as they do not stand by their work or return phone calls. I have also shared with the neighborhood Facebook page that recommended them Bc this level of service is not acceptable. Service: Drain cleaning

They took care of my AC when it broke down. I called around 4:30 on a Thursday afternoon and the manager answered the phone and said he could have someone out the next day. I received an email that they were on their way just a few minutes later. They arrived on time, quickly found the problem with a bad capacitor, changed it out, and were ready to go in no time at all. I got an email with pictures and explanations of what they did. I've had great experiences with Hooper Plumbing & Air Conditioning so far, including signing up for regular maintenance service. I highly recommend them.

I normally do not write reviews, but... I was quoted $89 over the phone for a drain clog. They said "if it's a quick fix, that's the total cost". They came in, fixed it in 10 minutes, and handed me an invoice for $240. When I asked, they replied "oh it's usually double that". I do not recommend this company Service: Drain cleaning