Denton Electric Inc.

I am the Director of Facilities for our company and I could not be more pleased with the continued service we receive from Denton Electric. Justin and the gang never disappoint! Service has always been on-time and on budget. Keep up the fantastic work!

There is a long story, but the short of it is that they were supposed to come at 8am, got lost and so didn't show up until 830 (totally fine) then after being there for 10 minutes stepped through the roof (accidents happen) spent the rest of the time cleaning up the insulation and ductaping the hole closed. Never received a call afterwards from anyone apologizing and saying they would fix it. I finally called later that day just to make sure the ball was rolling on getting someone out to repair. We had a baby crawling around and insulation was falling. They seemed annoyed that I called and was trying to get it fixed ASAP. They paid for the repair but tried to bill us for an hour and a half of labor for 2 men. When I explained that seemed unreasonable to the owner he was not apologetic or understanding, he said they start their service hours when they leave their shop. He said all he would do was lower the price to bill me for one hour instead of an hour and a half. So we paid 175$ to g

Time spent on repairs seems inflated. Techs did not seem well trained as they did not check the breaker until well into the diagnosis. This led to an $800 bill for 2 outlet replacements. When issues were brought to management, it took them 4 months to reply and were accusatory and hard to reach. If you do use Denton Electric, be sure to write down when exactly they arrive and leave. 2 stars since the outlets were replaced and are working. Service: General repairs