Paschal Air, Plumbing & Electric

Sadly I'm updating my original 5 star review of Walker Air. While they initially appeared to correct our issue, and did so with professionalism, it quickly became clear that the problem was not actually fixed, just delayed by a few days. We began a descent into AC repair Hell, with multiple calls to Walker Air over the next few weeks. Each time, a new root cause was found and repaired, with expectations set that "This time it will fix your issue." This wound up never being true. After three service calls, we had had enough. The people were friendly and the technicians professional. The lack-luster scheduling was poor, and appointment commitments over the phone to a specified hour range were never even close. Why even allow people to select time slots and schedule appointments if you can't honor them? With each new fix, we were given hope our AC was repaired, but it invariably failed within 24 to 48 hours, this time with another seemingly new problem. I really do think the technicians t

Walker air conditioning is A 5 star company. I received some of the best customer service I have had in along time. Skylar sent me email that Dominick was on the way. He arrived went straight to work to my air back on. I really appreciate your service and will let everyone I know about your great service and work. Service: A/C system repair

Previously rated 5 stars as the technician was timely and polite. However a few days after he left, my upstairs was not cooling and the downstairs was struggling to stay below 80 degrees. Additionally, i had water in the drip pan under the unit in the attic which was draining outside even though I was told it was draining properly through the pipes in the house. Called to have them come back out as I was not having these problems before the technician performed the routine check up and it will take them almost 1 week to return with no guarantee that it will be working after this second visit. I wish I could recommend them to others but unfortunately that is not the case. Service: HVAC system maintenance