B & G Mechanical Air Conditioning and Heating

great company to call for local repairs in the El Paso area. I had never had any issues with my HVAC system until last month when I thought that my heat pump was broken. The technician arrived in a timely manner and quickly fixed the problem, even though it was unrelated to the initial issue. I will be calling them again for any of my heating needs.

Absolutely disappointed with this company. Been given the runaround for two weeks. 1st service call should have fixed the issue right then and there after replacing the capacitor.. Had to call 4 days later for the same issue. Now they're saying it's the compressor that needs to be replaced even though the tech said it was a faulty capacitor that he replaced. Now they're refusing service to us because my wife was being stern and understandably upset at the situation. The service order for the first time the capacitor was replaced states it has a 30 day warranty for that service call. They are now refusing to honor that warranty. I recommend not to deal with this company. Sure they'll sweet talk you when it comes to sales and installation, but once the work is complete you won't matter to this company anymore. My wife is 8 months pregnant and El Paso is going thru excessive heat warning . This is not acceptable. Service: HVAC system repair

The technician said the flux capacitor was not working in my unit. So he replaced the flux capacitor and 3 days later my A/C stopped working! Now he said that the flux capacitor isn't the issue. Now it's the turbo break! Very unprofessional and unknowledgeable.