Gonzalez Heating & Cooling

My son had his AC unit not functioning properly a few months ago. The air handler unit is up in the attic. The outside compressor would kick on, but it was not communicating with the inside unit. “Christian” came out to check and and just barely poked his head up through the attic trap door, heard some clicking noises, and then declared that the air handler had to be replaced at a cost of $5000, or they could do the entire system to include the outside unit for $8000. He did not even bother to check the unit itself. I told my son that seemed excessive and he should call another company. He did so, and that technician went up into the attic to physically check the unit. A new blower motor and a couple of relays later, everything was fixed for 800 bucks. I used this company for routine spring maintenance about 3 years ago on my 2 units. The lazy tech did not bother to clean out the condensate pumps. He said it was not needed, just poured a bit of bleach down the tube into the reservoirs

Christopher helped us though a very stressful process. After having an AC installed by someone else, and having to remove it (which Christopher’s team did), the guys installed a new one. It works great. He’s been extremely responsive and communicative. Well done! Service: Install AC

Company installed 2 new units on my house. Process went pretty smooth. Good units at a good price. Installation went ok. Never came back to repair drywall that had to be cut. 2 years later had a unit that wasn't cooling. Called to make appointment and was told it would be three weeks before they could come. I felt this was a long time but wanted to have company who installed service the until. The day came and no one showed up. I waited weeks and took time off from work to be there. When called about it they saw the appointment but couldn't answer why the technician never showed. I waited 3 weeks! Called another company that came in a few days said that Gonzalez didn't solder a joint right. Cost me a thousand to have the coolant refilled. Never using Gonzalez again.