The Right Choice Heating and Air Inc

I'm not sure who came up with the name Right Choice. They have been Wrong Choice since putting in our units. They didn't get permits, left wires hanging out by the outside unit. We've had more problems than enough with this company. We had to go to TDLR and the city because we found out they hadn't got the permits to put the units in. The city red tagged them. Right (Wrong) Choice came out and fixed the problem once the city got involved. However, because we have a parts and labor warranty with them, which was included in the price of the units, we still call them to do maintenance. Until the warranty runs out, we cannot use any legitimate HVAC company. I must add, they don't maintain ANYTHING. We hate to call them because the units work better before they come to do maintenance than after they come. Make it make sense. It seems like they are trying to destroy the units because the warranty will be running out soon and because we put a ding on their reputation with TDLR. W

Reliable and efficient service! The technicians were prompt, friendly, and knew exactly how to address my heating and air concerns. They went above and beyond to ensure my satisfaction. I wouldn't hesitate to hire them again.

In preparation for summer, I contacted The Right Choice Heating and Air to conduct a seasonal inspection/maintenance service on my AC. The Right Choice is by far one of the highest rated full-service HVAC in the area and I’ve always been very pleased with their service. This experience was no exception and I must give particular acknowledgement to James S. for his incredible commitment to providing extraordinary customer service. James exhibited extensive technical knowledge and professionalism and took time to show me that the AC system was performing properly and in good shape for the impending summer heat. From this one encounter, it was quite evident that James takes great pride in his job and also truly cares about the customer. The Right Choice hires only the best and I must say that James sets a very high-bar for delivering exemplary customer service. Great job! Service: HVAC system maintenance