Joyner Plumbing Co

Did not go with this company due to the treatment I received. Walked in to ask a general question to realize they were laughing at my question as I walked back out. I thought I had maybe over analyzed the situation so I decided to call them for an estimate on some busted pipes that occurred by the freeze. The guy who answered the phone gave me the same type of attitude I received when I went in person which validated my opinion of them. He was very rude and had no interest. Stopped me after I said I had some plumbing issues and told me there's nothing they can do and they wouldn't even take an appointment until 2+ weeks. I understand plumbers are very busy with the work going on but the rude attitude was not needed in my opinion.

Last Thursday evening just after 6 PM while doing laundry, I flushed the toilet and realized that the main sewer drain to my house was almost completely clogged. I called and got the recording that you had closed for the evening. Friday morning at 8 I called to make an appointment hoping to get the problem resolved before the weekend since I'm expecting company on Monday. I was told that your crews were booked up and would likely not be able to do the repair until Monday but you would try to work me in. Around 5:30 PM I got a call from your employee Brett M. who said he was on the way to my house. When he arrived alone, I recognized him from a previous service call about 8 months ago. On the previous service call he had a helper which made the job easier since to main access to my sewer line is the vent pipe on the roof. He worked until well after 6 taking 3 attempts to resolve my problem. I REALLY appreciate the great service from your business and employees like Brett helpi

Jacob and Paul were absolutely phenomenal. They showed up as scheduled, were prompt and courtesy. I showed them the issue that I was having, and they went right to work. They were in and out within 30 - 45 mins. The issue was resolved and I am happy with the results. Highly recommend.