Joyner Plumbing Co

Assessed a leaky sink, told us we needed a new faucet and then told us what kind of faucet we needed to buy. I purchased a faucet according to the qualifications I'd been given. They returned the next day and installed the new faucet. While paying for their visit we were told that they would have to come back again to install a different faucet because the one he'd just installed didn't meet our sink's qualifications. To reiterate: we were told what to buy, we bought it, it was installed, we were charged for installation and THEN were told that they would need to come back again to install a whole new item because the one he'd just finished installing wasn't correct. We will not be doing business with this company again. Services: Plumbing leak detection, Faucet installation

I met with Jack on Friday as we scoped out a minor room renovation for the home of my recently deceased parents. I wanted to raise the existing water heater ~3 inches and install a drain pan with exterior drain. Jack indicated this would be an easy job and 2 young men arrived and completed the job in ~1 hour with $90 materials. Imagine my shock when billed over $1300... and then Jack spoke with my contractor and reduced it to $726 (still >$300/hr - highway robbery!). I would never work with this company again or recommend them to anyone.

Did not go with this company due to the treatment I received. Walked in to ask a general question to realize they were laughing at my question as I walked back out. I thought I had maybe over analyzed the situation so I decided to call them for an estimate on some busted pipes that occurred by the freeze. The guy who answered the phone gave me the same type of attitude I received when I went in person which validated my opinion of them. He was very rude and had no interest. Stopped me after I said I had some plumbing issues and told me there's nothing they can do and they wouldn't even take an appointment until 2+ weeks. I understand plumbers are very busy with the work going on but the rude attitude was not needed in my opinion.