Roto-Rooter Plumbing

I really appreciate the work that Tyler the service technician took care of to clear my drain pipes. We could not find the outside drain cleanout, which he found out later was buried underneath the AC unit before I bought the home. When Tyler arrived for the service call my toilet and bathtub were not draining. Tyler climbed up on top of the roof and ran the equipment through a pipe on my roof near my bathroom area. It did not take too long before everything started draining again. I felt Tyler was very honest, trust worthy and professional. Service: Drain cleaning

I called multiple times over a course of 2 weeks to get a tech out for a commercial business backflow issue. The first time I called, the associate stated we would get a call back that day for scheduling. I called the next day and the associate again stated we would get a call back. A few days later I called and the associate said the ticket had been deleted and she created a new one. I called the next day, since no one bothered to call me, and they said a tech would be out that very day between 1 and 4. No one ever showed up. I called back the very next morning was put on hold and then the call was disconnected. I called right back and spoke to gentleman who was extremely rude and said he shows no record of any ticket being made under the phone number I gave him. We only have 1 phone number. When I tried to explain to him the timeline and who I spoke to, he kept interrupting me with loud tones and would not let me speak. He became so rude I just ended up hanging up. I will n

How stressful is it to become aware of a gas leak and have Atmos turn off your gas service 2 days before Thanksgiving in an old house with gas everything (water heater, central heat, cooktop, oven...)?? The answer is "A lot!" It lasted only until Roto-Rooter said they could have someone there the very next morning!!! They performed the testing and repairs needed during the same trip, with all parts and test equipment needed already in the truck.... and then made arrangements with the City for work inspection the very next business day! Way exceeded what I thought was realistically feasible. The stress relieve gained from their responsiveness and the sense of professionalism was amongst the very best I have experienced with just about any contractor over many years. The fairness of the pricing in light of the service rendered was also just first class. I will tell all my friends to hire Roto-Rooter for any plumbing service need, and I am writing this review to let others know about it a