Jorden's Air Conditioning & Heating

Absolutely worst experience I've ever had with a service person. Jerry was the technician. He asked if my refrigerator had leaked water on the floor, I said no. He grunted, well, not that you know of. What? I explained that i had moved the refrigerator from the wall and cleaned the coils so I would know if there were water on the floor. He actually said, not necessarily. Again, what? He then went on to say that the refrigerator motherboard was going to need to be replaced but, of course, he would not have that on him, so for today I would be charged for his time and for a service call. What a deal! I told him that I had had it fixed previously and that it had been a clogged line. He cut me off midway, responding that he was going to use a temperature probe to ensure there was a temperature problem, but he knew I should just replace the motherboard. Again, incredibly rude, dismissive. I immediately called Jorden's to speak with the owner and was told he was out of town until the end of

I was referred there to buy a capacitor and that didn't fix my problem. H A was very knowledgeable and helpful in my DIY efforts and when the unit still would not start he scheduled a service call, then showed up 2 hours early. He found out that 3 years ago I had installed a thermostat and had reversed the 1st and 2nd stage wires. Service call was $89 and now I am running and much more efficient. He won himself a customer today. Services: A/C system repair, Thermostat repair

My parents have been using Jorden's for a long time and they highly recommended me to this trustable and reliable company. They accommodated me by working after 5pm to finish the job. I would recommend them to anyone out there.