Military Air AC and Heating

Was without AC for 2 months this summer due to the incompetence of this company. Our home warranty claim was assigned to Military Air when our AC stopped working. The first issue was it took them weeks to get the correct evaluation submitted to home warranty. Once everything was approved and parts ordered they cancelled my repair appointment on two separate occasions. Finally they install the new equipment and nothing changes with the AC. Have to open a recall ticket with home warranty. Military comes out and the diagnosis is that I ruined another piece of equipment during the months that I was waiting on my unit to be fixed, because I didn’t do something they never told me to do. The new repair will like cost $3,000 and after numerous calls with my home warranty decide to cancel my home warranty service as the home warranty agrees with Military Air’s diagnosis. Get a 2nd opinion to come out regarding the AC and the real issue was Military Air didn’t install the new equipment co

Scott came out to inspect my AC unit which had stopped working. He happened to be on a nearby job so he was able to stop by quickly. He checked a few things and realized it was a breaker that had blown, and not anything that needed replacement. He inspected the unit, suggested adding a start unit to it to make it last longer, and I was up and going. I gladly paid the call out charge, I doubt any other AC company would have been so honest! Thanks again for the great service!

Here waiting for the second time for them to show. They give 4 hour windows for coming. There’s about 10 minutes left within their window today and no one has arrived, no one has called, and no one picks up their phone. Someone by the name LORETTA DAVIS finally responded to my email and it was the worst response I have ever received. They said they are not doing tune ups at this time and to just call my warranty company to reschedule. They also made a big deal to say they came one day but no one showed up. They didn’t call me to say they arrived and my cousin didn’t hear them - honest mistake that we apologized for hence the rescheduling. Why did you reschedule me twice for a tune up then and waste my time?? Worst AC company I have ever worked with. 0/10. They should be shut down.