Morgan Pro Services

Morgan Pro’s incompetence cost us $23K+ for a system we had to rip out 18 months later (PHOTOS below). Anyone interested high-efficiency HVAC technology should read our story before choosing to work with them. We trusted Morgan Pro to 1) assess our 1500 sqft home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. They failed to do either. Their $3K Manual J assessment said we needed a 5-ton HVAC system. It took Morgan Pro 9 months and over 30 visits to install a high-efficiency system and to get it functional—two inverters outside (they accidentally blew up the first one), and 6 mini splits through our home in all the ceilings. During that time, they caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. Their HVAC system initially passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid—wall thermostats everywh

Morgan Pro are super friendly with great reviews, and that's why we chose them. But Morgan Pro botched our install, costing us tens of thousands. They came to the house over 20 times to try to fix what they'd done, and then they refused to give us a functioning system. With our actual house being wrecked by their install, we were forced to rip it all out the following year, and replace with a new system. We could no longer trust Morgan Pro to get basic things right, like working out the correct tonnage for the house and providing quality control over the install: according to our subsequent installer, Morgan Pro got all this *completely* wrong! Of course, they blame their supplier and our house. They can't explain why the next guy got everything right, for half their price. We bitterly regret choosing Morgan Pro, and were wrong to We are shocked and wish we'd known Morgan Pro had it in them to act like this. That's why we've left this honest review. Wishing all homeowners well in their

I have been hiring Morgan Air for all my HVAC needs for over 10 years when it was one truck and the owner. I love to see a business grow, but find the quality usually takes a hit as they get more employees. I am so happy to report that isn’t the case with this company. Through the years I have called several times after 10pm and they get someone out within an hour or first thing the next morning if not an emergency. I signed up last year for their service plan that includes all maintenance checks and filter replacement (media filters on mine) and it is such peace of mind. They call me to schedule it and I never have to remember to call them. Ivan and Marcus just left a maintenance check filter change appointment and I could hear them in the attic discussing all aspects of my units and making sure everything was working as it should. I trust them so much and know if they recommend something, I actually need it and it isn’t an up-sale. Finding excellent service companies you can trust is