Mr. Reliable Heating & Air

Great experience with Drew, Stefan, and his install crew! Very communicative, efficient, knowledgeable, and flexible with my work schedule! We replaced our old metal ducts with new ducts, added an air purifier, and a 14 inch filter up in the attic and we noticed a HUGEE difference in air quality. No more dog smell! Thank y’all so much again, referring y’all to everyone in the neighborhood!

05/27/23 Do not recommend at all! Stefan came out and of course told me I needed a new compressor or basically replace the whole system. This would cost 5-10grand. I called someone else. They came out took a look, and within 20 min had my AC working again for under $1000. What a joke of a company. 06/01/23 After this experience, the owner of the company, Drew, called and apologized for my negative experience. He listened intently to my concerns and genuinely was willing to make the situation right. He also offered a refund of the diagnostic fee. I appreciate his professionalism and effort to hear my side, which is rare with businesses nowadays. For that, I give an additional star.

Mr. Reliable had a tech out to my home under an hour of calling for help! Craig arrived & delivered exceptional customer service, thoroughly explaining the process in determining the issue, the problem it self and the fix! I signed up for the membership & got me a discount on the initial costs & two free tune-ups a year!! I will definitely recommend Craig & this company to my friends and neighbors!! Services: HVAC system repair, HVAC system maintenance