Phil's Good A/C & Heating

If I could give zero stars I would. I was assigned this company by my home warranty company. Multiple issues with their company. It took on average 25+ minutes to get them to answer the phone each time I called. They replaced one part at a cost I later was told was an upcharge of 4 or 5 times the actual cost. Then, after having additional issues, it was discovered they installed the part incorrectly requiring a different company to fix it. They also insisted I have part of my unit replaced. They worked the quote to charge me an addition $2k on top of what they were charging. Upon receiving two additional opinions to verify the need for replacement both other companies agreed that the issue was something totally different and that their invoice showed multiple charges of $150-$200 per part that was only $10-$20 each. I was also told by both companies that these parts were unnecessary and that their proposal was based on using a part that was incompatible with my system. Bottom line if y

I assume the only way this company remains in business is through warranty companies. This company knows that for work to get paid for by the warranty company that they have to complete the entire scope. Simple things like tying in a PVC drain line. This company is charging $775 to tie in the coolant lines and drain lines. I asked for an itemized list, they are charging $275 to tie into existing PVC Pipe!!!! OH! This is the discounted price LOL... Very unethical, they know they can charge what ever they want because the customers hands are tied with the warranty company. Service: A/C system repair

Came across Phil's thru American Home Shield. Technician ( name was Candy) was on time, truly professional and knowledgeable. He quickly diagnosed the problem and repair was quickly and effectively made. He then went over the rest of the system to insure all was in order. No up-sell like previous AC companies. So I want to extend my sincere thanks to Candy. You represent your company very well and are a great credit to them. Services: HVAC system maintenance, A/C system repair