Strutton Plumbing Company, Inc

I cannot say enough good things about Strutton Plumbing. We are blessed that our neighbors referred us to this stand-up company! We had an extremely challenging week in Houston, and we are still in the midst of recovering from the winter storm. I called Strutton Plumbing, and first of all -- they answered the phone! Don was very honest about their backlog, but he put me on the list. I didn't expect a call back soon, but I did receive a call back within a day or so to schedule them coming out and repairing pipes in our attic. Don was completely open about their rates, and wow -- they are 100% honest. The crew showed up on-time, they did great work, they wore masks, and they were very efficient. I appreciate Strutton for being ethical and honest in the difficult time. They charged regular weekend rates (work was done on a Saturday), and there was absolutely no attempt to even try to take advantage of the circumstances. Thank you so much. They fixed all the issues with the pipes

We've really tried giving this plumbing company a chance to show what type they were based on the reviews but they truly disappointed. They came to assess the problem and then never scheduled us to fix it. They had us waiting for more than a month using their weak promises and using their power as a company to control us to wait and wait. It almost felt like they were playing games and doing it on purpose. When asked should we find another plumber they were never clear and thus kept us falsely hoping that they would come in to fix our problem. They seem to always find an excuse to not show up whenever we would remind them that we needed to get scheduled. It seemed to me like the discriminated against us. Anyways we found another plumbing company and they did a great job. Be careful with this company.

Strutton plumbing was an absolute pleasure to work with and I will never use another plumbing company as long as I'm in Houston, TX. They were incredible responsive, personable, and provided quality work at a fair price. Everything you would look for in a plumbing company! They were also very timely in the work they did on our house which is something I have struggled to find while working with other plumbers. Thanks for everything, you have a loyal customer in me! Services: Water heater installation, Water heater repair