CSM Electronics

Great place fixed my tv fast and told me exactly what was wrong and gave a fair price I definitely recommend them to fix your tv

We dropped our television off to be repaired. Weeks went by before we finally called to get an update. It was explained to us that they could not mimic the issue. We explained to them of what was occurring. Then another couple of weeks went by we called again and was advised that they they mimicked the issues and would order the parts. Then the 3rd time we called, we were advised that they replaced the part needed but in the process their technician cracked the screen and now it can't be repaired. But, they would sell us another TV that they would fix for the price of the repair. Regardless of the inconvenience to the customer, all they wanted back was the parts snd labor that they won't be getting from for breaking g a repairable TV to a non working TV. We j6st purchased a new for that price. They can eat their parts and labor costs. Service: TV repair

WORST CUSTOMER EXPERIENCE EVER! WILLY, just hung up on me. He came to my house and said that my brand new dishwasher was broken bc I over- loaded it and that I’m better off buying a new one. Even though it came off the track when it was completely emptied out. But they would order me a new latch. I inquired a month later about it and he said that he had left me a voicemail a month ago that i didn’t reply to, so I’m again, the reason I don’t have the part. He couldn’t tell me which number he sent the vm to bc me and my husband didn’t receive any. And he said quote ‘mam, I don’t have to DO ANYTHING FOR YOU!!’ and hung up in me. I have been hand washing dishes with a baby for a month now and neither LG or this terrible co cares about that. The owner even told me that ‘oh they will NEVER replace your dishwasher mam’. I can’t believe there are people like this working in customer service. Service: Dishwasher repair