CSM Electronics

WORST CUSTOMER EXPERIENCE EVER! WILLY, just hung up on me. He came to my house and said that my brand new dishwasher was broken bc I over- loaded it and that I’m better off buying a new one. Even though it came off the track when it was completely emptied out. But they would order me a new latch. I inquired a month later about it and he said that he had left me a voicemail a month ago that i didn’t reply to, so I’m again, the reason I don’t have the part. He couldn’t tell me which number he sent the vm to bc me and my husband didn’t receive any. And he said quote ‘mam, I don’t have to DO ANYTHING FOR YOU!!’ and hung up in me. I have been hand washing dishes with a baby for a month now and neither LG or this terrible co cares about that. The owner even told me that ‘oh they will NEVER replace your dishwasher mam’. I can’t believe there are people like this working in customer service. Service: Dishwasher repair

Got this company sent to me by American Home Shield for my microwave repair. They showed up and after realizing that the repair will involve some constriction since microwave is built in, and AHS does not pay much, they just walked away and then told AHS that it was my fault it was broken thus completely screwing my options and charged me $75 for it. I would stay away from this company by all means. Service: Microwave repair

This company is awesome. Very professional - excellent customer service. Work with us on a Insurance claim. They kept us up to date on the progress and explain what the process would be to get the TV fixed or replaced. I would recommend them to anyone. I can not say enough good things about this company from the owners to the staff.