Northside Air Conditioning

During the middle of a Friday night, one of our air conditioning units failed. First thing Saturday morning, we contacted Northside for help as they have been a long time service provider for our heating and air conditioning needs. Very soon after we called, we received a message from Jovan Gomez saying that he would be helping us. We were the first stop on his Saturday "emergency" calls, and he quickly diagnosed the issue, promptly fixed it and we were up and cooling. I am so appreciative of Northside's prompt service, ability to fix our issues quickly, and fairness in their charges. We trust their advice and so grateful that they are our HVAC service provider. Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair, Heating system installation

Called around 1230, maybe later, for my office AC going out. I was told they could have someone out between 2-4p. I received a call from our tech Praimesh around 130p saying he would be there in 30 min. I was fully expecting him closer to 4 p.m. due to the short notice. He arrived at the time he said he would be there, and he had our AC running in less than 1.5 hrs. He was VERY professional, prompt, showed us his findings and then quickly took care of it. He was also very understanding of the fact that we didn't really understand the things he needed access to for him to fix the problem. He found what he needed and fixed it. He has 3 very grateful and happy ladies here at Arrow. We were lucky I'm sure that he had the part we needed but the level of service from the time I made my initial call all the way to the final details. From beginning to the end amazing service! Mary the office manager put me to shame as a fellow office manager. I know the demands of being pulled in multiple dir

Employee was on time, knowledgeable, and professional. Work was diagnosed and repaired quickly. Price of labor was fair, but cost of part (1 capacitor) was pure price gouging. $400 for a capacitor is not right. Service: HVAC system repair