Arctic Air Conditioning & Heating Inc.

Upon receiving my work order through American Home Shield on Wednesday, Sylvia contacted me and asked what the issue was. She was very kind and respectful. After explaining the situation, she informed me that a technician would be dispatched by Friday. As soon as Shane arrived, he displayed a high level of knowledge and expertise. Upon my request, he repaired the issue I was experiencing and even installed a digital thermostat. (Something I had been meaning to do for some time). Arctic Air Conditioning & Heating exceeded my expectations in terms of professionalism and respect throughout the entire process. 5 stars all the way!

The technician identified the problem immediately and advised us as to what to do. He returned a short time later to diagnose the problem and all was resolved. We had a frozen unit because we did not change filters often. Live and learn! Change filters and your unit should function beautifully like ours is doing now! Excellent service and professional attention. Service: A/C system maintenance

I can not speak highly enough about the professionalism, courteousness, and speedy response we received from Drew, on a Saturday! I have dealt with a lot of frustrating air conditioning companies here in Lubbock, some who don’t even call you back! Drew knew exactly what problems to look at first and got us back and running in no time. I will be using Arctic Air from now on! Service: A/C system maintenance