Turner & Witt Plumbing, Heating, & AC Inc

I used turner & witt plumbing and they were outstanding. Very responsive when I called and made an appointment, we’re able to get to my leak in a timely manner and charged me a fair amount for the work. Staff was friendly from when I called all the way to the tech that completed the job. Will highly recommend them to all family and friends.

Service team was great but the receptionist Karen Turner was awful! She does not display great customer service. I received a call back for an appointment time to be scheduled. She relayed to me that they could be there first thing in the morning at 9. I told her that that would be fine as long as they were here right at 9 so that someone would be home in order to avoid scheduling conflicts with work. She then asked me "how can you ask someone to be there right at a certain time?" I kindly asked to her to not take what I was about to say offensive and the proceeded to explain to her that if a company or business schedule's an appointment then I would hope and expect them to honor it she then got upset and tried to play down the situation. I asked her if I could speak to the manager and he was not there. I then proceeded to get her bosses name and number and she informed me of the bosses name and then rudely imformed me her name and went on to say that she was the mother of the boss.

Every member of the Turner and Witt team was polite and eager to help. The technician did a great job fixing the leak under our sink and replacing our disposal. The rotten egg/sewer smell is gone. Services: Garbage disposal installation, Plumbing leak repair