D & M Plumbing Contractors

We bought a brand new home from DR Horton. Had several plumbing issues right off the bat. Called DM plumbing for warranty. The “plumber” they sent out was very condescending and unprofessional. They did nothing to fix the issue. Would not ever recommend this company.

Earlier today I received a message from Austin at D & M Plumbing and when I returned his call, Austin was very rude and unhelpful. I further stated that I am a Realtor and requested for him to double check my number and see if he can find out the nature of his call. He quickly replied that this would take over 20 minutes and he is tired of dealing with Real Estate Agents. I have tried to tell him that he shouldn't be rude for someone that is simply trying to figure out why but instead, Austin just hung up the phone on me. Maybe this is how they operate maybe not but I will make note of this on my phone directory and stay away from this company for any future contact.

When the guy came out to fix our leak I told him and my wife told him do not break the brick. For two reasons one it was supposed to rain night night and two they don’t do brick repair the leak was in the garage which we say we don’t understand why you can’t go through the drywall. I told him do not break the brick as soon as I went inside to get my phone he started breaking the brick to fix the leak after I just told him do not break the Break. So not only do we have a big hole in the side of our house now we have to call somebody to come replace the brick because they don’t do it, After the guy said that his fee also included the guy to come fix the brick. So now I’m stuck with a hole in the side of my house until I need find somebody to come replace the brick not knowing how much that is going to cost. When we called the main office your office Manager said there’s three sides to every story like we’re lying to her about telling him not to break the brick. So when I requested that