Medlock Services, LLC

Medlock made a stressful situation into a positive experience! The downside of owning an older home is when something needs to be upgraded, usually something else is out of code. Nick and his crew at Medlock were quick to set up testing of our lines, identifying that not only were our gas lines out of code and needed to be replaced, but we had a small gas leak we did not even know about. He immediately had a crew at our home ready to get the job done. They were professional, efficient and the cleanest crew we have worked with, leaving our home as they entered it. Pricing was competitive and affordable. We will be referring this company to our friends and setting up service to have them complete other projects we have been wanting to tackle!

Last week, during the extreme freeze, the main line to my house froze and burst. Another plumber came out to look at the job, but for days I couldn't get them, or anyone else, to call me back to schedule a repair. I called Medlock Services, left a message, and they called back on the same day. They scheduled my repair, and actually arrived on time, fixed the pipe, and had my water back on within an hour. Their customer service and workmanship has been great, and I definitely will call them again. Thank you, Medlock Services! Service: Plumbing leak detection

During the Great Texas Freeze of 2021 where we lost power and the temperature remained below freezing for a full week I experienced a frozen pipe leak in the ceiling of my garage on a Wednesday. When I attempted to call two other well-known plumbing companies in Dallas I had previously used, they were not even answering their phones. In desperation I reached out to a realtor friend of mine who suggested I call Medlock Services, a plumber she had previously recommended to many clients who were very happy with the services they had received. Laura at Medlock, not only answered the phone, but diligently worked with me to get a plumber out on a timely basis to fix my problem(s). Ted Herrera and his partner, Luke, not only showed up on time, as promised, but were both very professional, friendly and communicative in resolving my issues. They repaired my multiple water line leaks behind my built-in work bench cabinets in my garage and did so with the least amount of damage to the walls in