Alan's Plumbing

I had a leaking pipe in my wall. Had a friend cut the pipe and seal it so it quit leaking. He said it would require significant work to replace the pipe and repair the damage. Called Alan Plumbing and after describing the job they declined to look at it. Not a very friendly reception.

Water main was leaking at a junction point above the ground. Jaime did a lot of work to expose the underground pipes, finding additional elbows that could also introduce leak spots. He replaced three elbows with only one, using PEX, making sure all transitions would hold for a long time. He wrapped it all up for good weather protection. Jaime arrived on time and was a cheerful and professional worker. Services: Plumbing pipe repair, Plumbing leak repair

Family owned. They used to be top tier. The last few visits were disastrous. Even though they left us hanging after the freeze, promised to come...it did not happen. Given the long history and that everyone makes mistakes, we gave them another opportunity. Poor install. Poor fix. Dispatching lady called the plumber while he was on the job and got in his stuff (apparently the 2nd time that day). He and his tech left before completing the work. At least they did not bill for this service. Then again, the prior poor work (installations) and poor fix should have been refunded.