Chrome Heating & Air Conditioning

Hired chrome to replace a Lennox Thermostat on September 21st, 2022. Visit charge of $275 was promised to be adjusted in actual work the day after but full amount 1189.30 was charged with a promise of refund. Since that day till today no refund is issued despite dozens of calls and promises from Account team. $275 is not a big amount but this unprofessional attitude is what brings a Bad Name to them despite the fact that work done was excellent. Update : A refund is issued after 6 months and 20 days. possibly after posting this review. Again, their work quality is good, but this account management is very unprofessional. Service: Thermostat repair

Aaron was a very pleasant and helpful young man. He knew his job and was very kind when he explained I might need a new air conditioner.. He has a very nice personality and an asset to your company.

Chrome Heating and Air has always been fantastic for my air conditioning service. They are very professional on time and extremely clean when they do their work. Now that they do plumbing I am having them change my water heater. The plumber has been fantastic in working with me and all of the questions I have had. He has really talked through all of my options and we will be able to have a new water heater by the end of the week. I recommend them completely. Update: Still 5 stars! I have had some issues with my heat pump and Chrome has been excellent in working through the problems. They are upfront about what they are doing and give options if possible about ways to fix it. I never hesitate to call them and I will continue to recommend them. Services: Water heater installation, HVAC system maintenance, A/C system maintenance, Repair HVAC