Dallas Plumbing & Air Conditioning

Had a new heating and air conditioning system installed 2 years ago by Air Pros, great pricing. They’ve done the summer tune-up and just recently had them put more insulation in attic. I trust this company and there technicians. Services: Heating system installation, Install thermostat, Install AC

Valve to gas line was not tightened nor was it tested to be sure it was not leaking gas. As a result, we had a serious gas leak at 5% which is considered a dangerous level. We had to call Atmos energy to come out in the middle of the night to assess our problem because we were smelling gas. That is what they found. The connection to the gas line was not secured properly. We have been in touch with Dallas Plumbing to no satisfaction, and no return call from a manager as promised. Service: Water heater installation

This company was our go to provider of plumbing and HVAC related items for more than a decade. We purchased two systems from them, one upstairs and one downstairs. We were very satisfied. Then the company was sold to a company out of Florida. AC tech came out week of April 10 to do 6 month check and suddenly I'm looking at over $4,000 of system repair work. They were supposed to come back that same week on Thursday to do repairs. No one showed up. I called four times and texted once. NO RESPONSE. The new owners clearly have either a lot of work to do or they are not the same company. I am now going elsewhere. I recommend anyone who bought a carrier A\C system from Dallas Plumbing when they were a great company to check the Carrier website for other local companies. Services: A/C system maintenance, Heating system repair, A/C system repair, Heating system installation, Plumbing leak repair