Koen Plumbing Company

Yuck. These people were horrible - at least the service tech that came out. Our appointment window was between 2 - 4 and they showed up at 1! First of all, we called them out to come to our house to fix a leak under my mom's sink in our mother in law suite, in her kitchen. The leak was under the sink and the tech just said, " well this is really cheap plastic piping", it should be stainless steel. I said, "OK". So where is the leak coming from"? He said, from the pipe. However, he hadn't really even turned the water on yet. Once he did , he saw the leak was coming from behind. My mother had also said that she had heard a rattle in the garbage disposal and I had mentioned that to him. The tech said, "You just need to get a new disposal as well don't repair them, we only replace them but if you buy a new garbage disposal we'll give you all the new parts under the sink for free." He NEVER turned the disposal ON to hear it or to see if it was actually even broken!! Then, he comes back with

These folks are top notch. Called them when I was in a lurch and on a tight timeframe. I got lucky and someone was available to come out right away. What do I mean by right away? Within 20 minutes. They came out to look at the issues I had. Told me what needed to happen and didn't charge a dime for the visit. I called Sarah at the office to express my gratitude and she explained that they had done away with trip fees. As a business owner myself it was a pleasure to see a company doing business with great customer service like this. They have earned a client for life!

These guys are great ! Great work, service and personable through the jobs they did for us, one was replacing all galvanized with copper in the whole house, me and my wife are very happy we hired John and his crew and the work is solid, probably isnt the cheapest but we found it fair enough for the jobs getting done well and right, you wont be disappointed if you hire these guys.