Ajax Plumbing and Water Leaks

They do measure once cut trice. I don't have time to describe a total fiasco they pulled on my property for thousands of dollars. I am looking to do everything all over again. Unprofessional unequipped and don't stand by their "we guarantee" done was done about 4, month ago. Pictures show hom much dirt wasn't packed back in by their contractors and also the pipe with sitting water after their "we guarantee" Waste of money and time.

I called for help when my outdoor faucet broke with the cold spell. I am a senior and live alone. I talked to my son in law and he told me if it was just the faucet he could probably fix it but could not get away from work until the following day. He told me to ask whoever showed up if he thought it was an easy fix so my son in law could do it. Although the man that came seemed very nice he told me that it could be an easy fix or it may turn into a big problem because the pipe was so close to my brick wall and if it was done wrong they would need to break into the wall. Although he did not pressure me to have him fix it I went with what he told me and to save my son in law any headache I told him to go ahead and fix it. I went inside and not more than 10 min he knocked on the door and said it was fixed. He charged me $250. It was the day before Christmas eve so I gifted him a little bag of homemade cookies for coming within an hour . On Christmas day my son in checked the work and tol

Website indicates they do drain cleaning, sewer repair, they do not. This is third time to our home in one year, the first time the installed water heater, second time was drain cleaning for water sewer line. Those times plumber arrived in a vehicle marked as Ajax Plumbing, He had the app or device to accept payment. This time plumber arrived in a white, unmarked beat-up van, with nothing to indicate Ajax Plumbing. Equipment was old, problems with snake/auger machine, he had to fix equipment before he even started work. He said our plumbing line was clear and the problem was in the main city line. He gave written receipt with insufficient information for us to provide to city. We called Ajax office, in order to get a detailed summary of work done, we had to pay the bill. Payment was done by phone. Brian was the person I spoke to and he transmitted the summary of work done from a different phone number. When I researched the phone number it is in area code for Virgin Islands. Cit