Ajax Plumbing and Water Leaks

I submitted a request for repairs and was contacted within 45 minutes. They were able to send the plumbers out within a couple hours. Plumbers were courteous and gave me what the cost of services would be without a pressure sale. Agreed to have services done...it only took them an hour and I'm happy with the work they did. Would use them again for plumbing needs. Services: Garbage disposal installation, Faucet installation

Website indicates they do drain cleaning, sewer repair, they do not. This is third time to our home in one year, the first time the installed water heater, second time was drain cleaning for water sewer line. Those times plumber arrived in a vehicle marked as Ajax Plumbing, He had the app or device to accept payment. This time plumber arrived in a white, unmarked beat-up van, with nothing to indicate Ajax Plumbing. Equipment was old, problems with snake/auger machine, he had to fix equipment before he even started work. He said our plumbing line was clear and the problem was in the main city line. He gave written receipt with insufficient information for us to provide to city. We called Ajax office, in order to get a detailed summary of work done, we had to pay the bill. Payment was done by phone. Brian was the person I spoke to and he transmitted the summary of work done from a different phone number. When I researched the phone number it is in area code for Virgin Islands. Cit

They do measure once cut trice. I don't have time to describe a total fiasco they pulled on my property for thousands of dollars. I am looking to do everything all over again. Unprofessional unequipped and don't stand by their "we guarantee" done was done about 4, month ago. Pictures show hom much dirt wasn't packed back in by their contractors and also the pipe with sitting water after their "we guarantee" Waste of money and time.