Hal Watson Air Conditioning

The repair person representing the company was timely, prepared, and informative on the units he serviced. He was clear on the costs of the repair and the spring and fall maintenance we were purchasing. He DID NOT try to sell us unnecessary or additional equipment or services. Which is a real plus for us! Nice job! Services: A/C system maintenance, A/C system repair

My air conditioner stopped cooling so I had Hal Watson come out to diagnose the issue. The tech they sent didn’t have the right tool to be able to check my Freon so not only did I pay the diagnostic charge on the first visit but they made me pay it again on the second visit. My system was installed in 2019 so it’s not brand new nor is it old so as an HVAC company, they should come with the tools needed to just check the Freon level and I shouldn’t have to pay twice because their tech didn’t have the right tool. Once they quoted me what it would cost to replace, it was double the price for what I was quoted thru Airteam. Unfortunately, I can not recommend Hal Watson.

I used Hal Watson (HW) for over 15 years and they installed one of my units at my old house. Over the years I have referred many family and friends to them. In recent years I have noted a change in service quality and drop in customer service. I moved last year and had HW inspect the AC as part of an annual service. the Tech told me some duct work needed to be resealed to the upstairs system. I had him do the work. He spent 10 minutes and used some duct tape, but charged me $75 for labor and $25 in materials above the other charges for the visit. I sent a message to the company that the charged seemed a bit unreasonable for 10 minutes of time and a few strips of duct tape, and I got no response. A year later my capacitor went out. As part of the visit they also did my annual system inspection. On the same unit, the Tech told me there was some duct work that needed to be resealed. When I said that is the same unit he did a year ago he indicated it was some different duct wor