Hal Watson Air Conditioning

Tried to pressure me into an $8,000 compressor replacement claiming the only availability they had for the repair was in the next hour. When I got a second opinion, it turns out Hal Watson had replaced the disconnect upside down. The unit works just fine.

Hal air conditioner is so amazing!! I called and they sent out Thomas who was so professional and he had the best customer service. He even picked up after all the mess which I really do appreciate. The prices were more than reasonable. Thank you Thomas

I used Hal Watson (HW) for over 15 years and they installed one of my units at my old house. Over the years I have referred many family and friends to them. In recent years I have noted a change in service quality and drop in customer service. I moved last year and had HW inspect the AC as part of an annual service. the Tech told me some duct work needed to be resealed to the upstairs system. I had him do the work. He spent 10 minutes and used some duct tape, but charged me $75 for labor and $25 in materials above the other charges for the visit. I sent a message to the company that the charged seemed a bit unreasonable for 10 minutes of time and a few strips of duct tape, and I got no response. A year later my capacitor went out. As part of the visit they also did my annual system inspection. On the same unit, the Tech told me there was some duct work that needed to be resealed. When I said that is the same unit he did a year ago he indicated it was some different duct wor