Lochridge-Priest, Inc.

Everyone I spoke with at LP was both helpful and professional. The woman who answered the phone and put me in the emergency list, Roger in sales who stopped by on his way home to look at the failing system and explain how it worked and what he saw, and Walton the technician who found and fixed the problem in an efficient, professional manner. I called with a failing A/C on Tuesday afternoon in June and it was fixed the next day. Wow! I am a customer for life. Service: HVAC system repair

I cannot say enough good things about LPI. The staff went out of their way to ensure my special needs child did not have to endure the high heat for more than one day. Laurie was so kind and helpful with getting us set up. The installers, Terry and Nick, did an exceptional job with the installation.

I hired Lochridge Priest on Sunday, 18 Sep 2022. They stated that a service call on the weekend would cost $220/hour. After the plumber replaced 1 fitting with a pro-press he left. He did not give me an invoice. I did not receive an invoice from their billing. On 29 Sep, they called me and tried to bill me $395 for 1 hour of work and $175 tool fee for usage of a pro-press. I did not agree to a $175 tool fee and was never told about it when the plumber fixed my issue. It is scummy to try to charge $175 for the use of 1 tool on 1 fitting. They do not have an invoice system. They take pictures of credit cards and text them to billing. Avoid. Do not use. Service: Plumbing pipe repair