Mike Staas Services Inc

I have Staas plumbing come out to hook up a gas line to a generator. Steve did the estimation, Dylan the service. All went fine. Then my wife had Dylan come back to check a suspect leak in the upstairs shower. $325 later, no leak. Note, I live 30-40 min from their office. I asked my wife if they checked the meter to see if there are any house leaks...no, she said. In fairness, she did not ask. So I called, spoke to Steve again, he repeated himself many times, and I repeated myself many times. Steve's side: your wife asked, and we did. My side: checking any leak in a house (bathroom, kitchen, laundry) presupposes looking at the meter, and seeing if it is running with "everything off". Amazingly, Steve maintained his position that "unless you ask specifically for it, we won't do it". Ok, but what Steve also seems to fail to realize, if that finding a leak "somewhere" via seeing of the meter runs while everything "is off", will lead to more business (i.e. isolation, and fixing)

I have used Mike Staas multiple times and they have always responded to my calls quickly and have communicated with me what the issue is and what the cost of repair would be. I accidentally called Staas Plumbing on a clogged kitchen sink. They took a couple of days to come out which I understand. They diagnosed a broken pipe under the slab. I requested a quote but after a month and me calling multiple times, they never gave me one. I called Mike Staas Services and they came out, ran a camera to confirm the break, got me a quote within 2 days, and had started repair the following week. Mike Staas is my preferred plumber from now on! Services: Plumbing leak detection, Plumbing pipe repair

Without a doubt the only plumber I will use moving forward. Derek and team were professional, competent, patient, and thorough. They were happy to fully walk me through the issue when we had a pipe burst, offered a couple solutions and what they would entail, and then were quick to do the job once a decision was made. Couldn’t have asked for more. Service: Plumbing leak detection