Centroplex Service Company

TLDR: Same day availability, great technician, quick repair, and reasonable final bill, but could've done without the surprise $20 service fee. They were able to come out the day I called, when I called first thing in the morning on a busy hot day. Showed up just after lunchtime, just as estimated when I called. Technician found the problem straight away and had it fixed in about 20 minutes or less. He gave it a pretty thorough inspection once the obvious problem was solved to make sure there weren't any other issues, and took time to give tips on keeping it running optimally. Now they rounded up pretty significantly on the service time. Fair enough on a quick job like this. Maybe they have a 1hr minimum, but just thought I'd point it out. I was told on the phone that I would just be charged for the time on the job, no inspection fee or minimum mentioned, and there ended up being a $20 "service fee" on the invoice. Not sure what that was for, and I wasn't shown an itemized invoice befo

Got ripped off by this company! They came out to fix what I thought was a clogged drain line. They didn’t even try to figure out what the real issue was. Water was leaking through my ceiling. They didn’t fix the problem. Starting dripping through my ceiling a day after they left. Called them to come fix it and they wanted to charge me again after they had already charged me $330. I had to have another HVAC guy fix it. The new A/C guy told us what the real problem with our A/C was and fixed it for $75. Service: A/C system repair

The service rep called ahead to see if he could come early; I appreciated the phone call rather than showing up unexpectedly. He was courteous and asked if he should remove his work boots. He found a wiring issue at the condenser unit outside and when he showed it to me, I could understand the need for the immediate repair. I'm very impressed with Centroplex, not only with on sight service but the office staff as well.