Prestige Heating & Air LLC

For issues of comfort, moisture management, indoor air quality, and energy efficiency to be solved effectively it requires an understanding of building science and HVAC. Chris Martinez is the most conscientious person in the HVAC world that I have worked with and he understands how the different systems of the house affect each other. He can solve complex problems with the right solutions instead of selling things that don't work or are not necessary. If more professionals in the HVAC world were as good as Chris there would be many happier homeowners in the world.

After no responses from 4 other companies, Chris immediately answered my call for “help”. He scheduled an appointment at my convenience, followed by emails and texts to confirm and remind me of the appointment date & time. He even texted when he was on the way to my home. Besides being one of the most personable repairman I’ve had in my home, he was also the most knowledgeable. He went to great lengths to explain the cause and resolution for the issue with my AC. He even used an app to send me pics since I’m unable to safely climb the attic stairs. I can’t say enough about how professional he was and how pleased I am to have found a reliable HVAC company here in Wylie. Crazy but I’m actually looking forward to my next maintenance checkup! Just received my first gold maintenance check and it was so worth it. Chris sent pictures during the checkup for both the outside unit and the component in the attic. Additionally, he alerted me of possible critters in the attic eating the insulation

Cant recommend Chris and his crew enough. They had anew system installed for me very quickly. There was a small accident during the install, but Chris had it handled and remedied almost immediately. Great customer service, one of the better experiences in recent years.