True Trenchless Sewer and Drain Repair

I am guessing the majority of these 5 star reviews are from family members? Pure nightmare trying to work with this company. It took nearly a complete year to get our work done and passed off by the city and that was only because we filed a complaint with DOPL and they and the city forced True Trenchless to complete a portion of the work. The rest of the work had to be repaired and completed by a reputable other company. At the end of the day we are out tens of thousands of dollars but are glad it is finally over. Unprofessional and did not have the skill set to complete the work they were contracted to do.

Adam and the office staff were always very responsive - always returning my calls promptly and resolving concerns. They replaced my sewer line via pipe bursting and did exactly what I wanted. They did a quality job - not cutting any corners. They replaced the lawn and cleaned up everything nicely. I was very happy with the guarantee, and the price was lower than other quotes I received. I knew I could trust these guys. Can't recommend highly enough. Service: Outdoor plumbing system repair

Wow, what a True Nightmare with these folks. Adam Owens lied to the city inspector to start a job and bypass the pre-inspection process by calling and telling him there was a complete sewer blockage at my address. There was no blockage, it was a preventative repair. This cheated me out of the protections of a proper pre-inspection. He did this on 4/27 and I found out from SLCPU that the pre-inspection was scheduled for 5/9. This was solely to get his financial hooks in me. He was contracted to pipe burst a new sewer line from my house to the street. He ended up doing half the job and not discussing with me that he was only go to do half the job. The city inspector forced him to hire a sub-contractor to finish the job. The sub-contractor installed a liner in the part that Adam didn't replace. So I ended up paying full price for half a job. 4 months later I have a cave-in around an excavation area that Adam refuses to address. Also have the sub-contractor after me because Adam never paid