Craig's Services

Gary and James came today to install our new AC system. I felt like the options were well explained when we made the decision to replace, and then the new system was installed in less than a week. I really appreciated the quick turnaround. Gary also really made an effort to get us the best deal for our money as we talked about the options and the timing of the install. The new system looks great and Gary even took some extra time to make sure some abnormalities were resolved with our thermostat after the install. I've had technicians from other companies who make you feel rushed at the end of the job and who may not answer your questions or make sure you are totally comfortable that your problems are resolved. Gary wasn't like that at all. He really wanted to make sure that the job was done right and that we were happy with the service. We will definitely be calling Craig's in the future. Service: Install AC

Called Craig’s Service with furnace issues. They were able to fit me in next day. Received a call back, they could come same day. Had to order a part, came back next day to install. Great customer service, friendly. and very very reasonable. They made a customer for life. I appreciate Gary and James being so professional. Service: Heating system repair

We called Craig's because we had a previous experience with one of their quality repair guys coming over. At the previous visit, we discussed that the furnace would need to be replaced, soon. Today was the day that the furnace started giving us problems again. Because of the low-pressure, non-salesman-like discussion we'd had before, and because of the quality of the repair, we didn't hesitate to call Craig's again. Gary came over today. We discussed a possible quick repair as well as replacement options. Gary also impressed me with his low-pressure, non-salesman-like attitude during the discussion. He explained options very well, and he made sure that he understood our family and financial situations. It is obvious that Gary is doing this job because he wants to help people. He is professional, knowledgeable, friendly, and caring. I and my wife feel very comfortable with our choice to replace. The same goes for the choice of which replacement to go with. I hope to edit this review wit