All Hours Plumbing, Drain Cleaning, & Electrical LLC

John White was amazing and professional. Came out and figured out the problem and had a new toilet installed within the hour!! All hours has done a bunch of work for me over the years fireplace, sub pumps, HVAC and have always been great to work with! Service: Toilet repair

Tyler in customer service was extremely helpful and patient with me. He stayed on the phone for 20 minutes while I tried to get ahold of my landlord and gave me tips to getting approval for service. Was professional, kind and went above and beyond to help me. Thank you Tyler.

Tl;dr, they made incorrect recommendations which damaged our pipes and gave us quotes more than three times higher than competitors. We had water backing up from our main line into our basement laundry room. Called all hours since it was late at night before we were about to leave for a trip and they came the same night (speedy service, to their credit). The friendly plumber recommended either augering or hyrdojet to clear out the obstruction with scoping to see what’s blocking it and if any other repairs are needed. We were encouraged to do the hydrojetting ($1500) over the auger ($700) since they told us it would be safer for our pipes and less likely to damage them. We had them hydrojet the main line which did improve the water level for a couple days, and they found more extensive root damage and offset pipes and told us they’d come back to do a full quote. In the meantime, our toilet downstairs backed up and we had sewer water in our bathroom downstairs. They came back to see what