Big Johns Plumbing, HVAC, Electrical

I needed a new toilet and Gusto was able to help! He was fast, friendly, professional and reasonably priced. He called on his way to notify me he was going to be early for our appointment. He was able to help me make educated decisions about which toilet to choose. I am very happy with the results. I will definitely use Big John’s again.

We noticed a bad smell and leaking coming from the toilet in our basement. (House was built in 1979). After the first plumber came and removed the toilet to do a camera inspection of the sewer line he found that the flange on the toilet was gone. He gave us several different quotes which involved replacing the closet bend (involving concrete cutout and repair) along with spray liner 30 feet of cast iron. He showed us that their was approx. 2 inch offset in connection from cast iron to PVC outside. He also gave us quote to replace all the plumbing under the house. After the price shock of these quotes (thousands of dollars) we decided to sit on this for a while and get some more quotes and opinions. We called two more plumbing companies and they gave us different quotes (thousands of dollars) and different solutions to the problem. Each of their solutions involved trenching in our yard, but they each found different items they said we needed to fix immediately. I didn't feel

Excellent!!! After the city contacted me about a possible leak in our main water line I found Big John's. I am completely satisfied with the service we received. The crew who came, Gusto and Spencer, saved us a ton of money. What I thought was going to be a complete line replacement, after crawling under my house, they identified as a much less extensive of a problem. I highly recommend Big John's.