Black Diamond Experts, Electric, Plumbing, HVAC

Paid WAY too much for a fix that took less than an hour and a part that probably cost them $40-50. I needed the cartridge replaced in our shower handle because the shower wouldn't turn off. Before calling a plumber, I turned off the household water myself and removed the shower handle all the way to the cartridge, but couldn't get that out. I called a few companies to find someone who could come same day and that's how I ended up scheduling Black Diamond Experts. The plumber that came out did come within a couple of hours and he was a nice guy, but they charged me over $600 to replace the cartridge, simply because I couldn't get the old piece out myself. The plumber started working on it at 1:22pm and had everything replaced and was out the door by 2:09pm. That's a crazy cost for something that took so little time and the part was not expensive. (The moen cartridge at Standard Plumbing is $53.69.) On the invoice, the line item was simply, "replace single handle shower cartridge" for $6

Andrew went above and beyond when changing a vanity light. Our new fixture didn’t fit above the mirror, so Andrew took the mirror down, reset anchor screws, and got everything to work beautifully. We were very appreciative! Thanks Black Diamond and Andrew! Service: Light fixture installation

I was in a position where the sewer had to be cleared as I am an AirBnB host with bookings. They came out quickly and tried to clear it but they could not use regular means to repair it. I was quoted one price by the tech on site and he said his boss was on his way. Be aware the boss is paid by commission and the price was more than double in the thousands! The toilet is cracked and I sent a message to this boss who never responded. It is not the type of service that goes without giving someone a chance to move on to a fair bid which was not available in my circumstance because of my business at the time of the blockage. They said we are not the cheapest or the most expensive. They have not finished the job or made an attempt to even look at the cracked toilet which I sent him a picture of shown here. Service: Sewer repair