C V Carlston Heating & AC

For me their customer service has been astonishingly good. We have a large and complex heating and AC system that was installed a few years ago in our new home. The system is absolutely top quality, expertly designed with humidifiers, dampers, etc. that all work exceptionally well. A few minor problems showed up a couple of years in, after the standard service warranty expired. The biggest issues were caused by our home builder damaging the system before the house was finished, which required substantial replacement of equipment. CV Carlston took care of the problems extremely quickly, thoroughly, and with minimal or no cost to me. Their technician was friendly and extremely helpful, explaining the system and offering great suggestions for saving on maintenance costs (which he could otherwise benefit from). Office staff has always been cheerful and responsive.

Great company. They did a swamp cooler installation for us a long time ago. It has lasted 10 years so far. I'm wishing I had called them for a recent repair, but I couldn't remember their name. The other company who fixed it charged twice what it cost to install. I just found my receipt from the install, so I'll be calling them next time. Service: Installation

Vaughn Provided a prompt estimate. His price was better than others. The install was very quick and clean. I had to fix a problem with the humidifier myself but other than that, all went well. I have not used any service yet so I cannot comment on that.