My Buddy the Plumber, Electric, Heating & Air

Be Careful!!! I used this company a few years ago for a project at my personal home. They did a good job so when I had a job come up for a client, (my usual plumber was 2 weeks out) I decided to give them a chance because they had availability the next day. They showed up, looked at job and quoted me a price that seemed really high. When I asked why it was so high, the tech said that the price reflected what they charge every client for that type of work ($529). I asked for a break down of parts and labor so I could see how many hours they anticipated the job taking and what their hourly labor rate was. They would not give me that information per “company policy”! They were, however, willing to sell me an annual maintenance contract that would reduce their quote. As a property manager in the Park City area, I deal with many subcontractors and I have never had someone try this con with me! Needless to say, I sent them away. I waited for my normal plumbing company. 45 minutes labor, $50

My Buddy was great! Shawn and Taylor was very nice and so helpful and knowledgeable about what my heater needed and the Best options as what i could do .. to either repair it or replace my unit! Very happy with using My Buddy!! Very happy with them both!???? Also decided on getting a new heating system and AC unit With My Buddy .. Ryan and his worker was on time and I was happy with the install!! Can't check out the AC unit yet Spring time..but do far the heating system seems fantastic! Very happy! Services: HVAC duct & vent installation, Install AC, HVAC system maintenance, Heating system installation, Install thermostat

This is a tale of two ratings. The plumbers are knowledgeable, get the work done promptly, and the price is reasonable. From that standpoint, this is a five-star outfit. This past winter I had a couple of jobs assessed, and despite a half-dozen attempts on my part, I could not get an estimate for the work and therefore never could schedule the repairs. And just this weekend I called on Friday evening to schedule a repair, and I never got a call back, even though I called twice. So based on those experiences the company rates one star. In summary, if they do any work for you, I think they do a good job at a fair price. But good luck getting them to actually do the work or call you back.